Thousands
of organizations around the world rely on Oracle E-Business Suite to run their
key business operations. Running Oracle E-Business Suite (EBS) on Oracle Cloud
- OCI enables you to:
• Increase business agility
• Better manage growth
• Reduce time and cost for new projects
• Maximize the productivity of your IT staff
Cloud
integration is just one of the complexities faced by EBS Customers. How do you
make a smooth transition to a hybrid model that includes cloud and on-premises
information systems, and a growing set of intelligent devices within the IOT world.
In this blog I will show you how to develop a cohesive integration strategy that upholds your
development standards, and ease of use, opening the door to a new future taking
EBS as an example.
As
an example, a typical “Opportunity to Order” process involves once a Sales Rep
updates an Opportunity status to WON in Engagement Cloud, the corresponding
Sales order for that opportunity is manually created in EBS system.
With
this manual process, primarily customers are facing some key challenges such as
• Order entry errors
• Prolonged Order approvals, scheduling, fulfilling & tracking cycle
• Delay of invoicing and payments.
• Reduce time and cost for new projects
Seamlessly
integrating the Engagement Cloud opportunities with the orders in Oracle EBS in
real time and having orders created reduces processing time and increases
customer satisfaction.
In this blog we are going to see how an opportunity in the engagement cloud flows through
the oracle integration cloud passing few checks and finally creates the sales
order in the EBS system. So lets get started.
Seamless Integration between Oracle Engagement Cloud and Oracle EBS can be achieved through the 3 simple steps.
• Create new connections for Oracle EBS & Oracle Engagement Cloud
• Create a new Integration and add trigger, invokes and the mappings
• Save and Activate the Integration
Log into Oracle Integration Cloud service console
Navigate to connections page to create a new connection
Click on Create Connection to create a new connection
Select a EBS Adapter
Then enter a name and select a role
and then enter URL and security access details. These are only details you need to connect to EBS System. Then click on the Test button to test the connection.
You should be ready to use this connection in your integration when you see the test connection is successful.
Likewise create a connection for Oracle Engagement Cloud, test it and save the connection.
Navigate to integrations page to create a new integration
Click on Create to create a new integration
Select an integration style
and enter a name to create new integration
At the center that you are seeing is a canvas where you will drag and drop actions such as triggers, invokes and mappings to build an integration flow. For EBS, after you drag and drop the adapter connection for invoke, you need to provide the properties such as name, processing mode, operation and business object along with the mappings to create a Sales order into EBS.
This is how simple to build an integration flow by dragging and dropping various actions which gives you a true low code experience.
Now, click on Save and then your integration is ready for activation.
This is how simple you can establish the integration between the systems using Oracle Integration Cloud.
Click on activate to activate the Integration
Integration is now active and ready to use.
Now lets test the Integration. For testing we have to log into Oracle Engagement Cloud formerly called Sales Cloud and Create a new Opportunity.
Click on Opportunities to create a new Opportunity
Then, Create a new Opportunity by entering the details.
Then, click on save and continue to edit the opportunity.
Now I have added a new item and quantity
Now in this Opportunity edit screen, I am going to change the status from Open To WON with a reason and then click on the SAVE button
Now, when I go to Oracle Integration Cloud Service console and the Tracking page of the integration which I built, I can see the business event for an opportunity I just created has been received and the integration has successfully processed the Sales Order creation into EBS. In this case it has taken 10 seconds to complete the overall process.
Now, let me dive into tracking details where I can show you the EBS Order Number that I received in response returned as part of Sales Order creation step.
Now lets check the order in EBS. Login to EBS system and navigate to Orders page
We can see the Sales order was successfully created into EBS system.
So we have seen, How easily we can establish the integration between the systems using OIC and how it helped in introducing zero manual intervention in the overall opportunity to order process.
Oracle Integration Cloud can help EBS on OCI customers by making it faster, less risky, and less costly to innovate their app ecosystem.
